Poke Direct Privacy Policy
At Poke Direct, we value and respect your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your personal data. By using our website and making purchases through our platform, you agree to the practices outlined in this policy. Please read this policy carefully to understand how we handle your personal information.
1. Information We Collect
We collect both personal and non-personal information in order to provide you with the best possible service. The types of information we may collect include:
Personal Information: When you make a purchase or create an account, we collect personal details such as your name, email address, shipping address, phone number, and payment information (credit card details or other payment method).
Non-Personal Information: We also collect non-personal data such as your IP address, browser type, operating system, pages visited, and other browsing data through cookies or tracking technologies. This information helps us analyze website traffic and improve user experience.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To process and fulfill your orders, including payment processing, order confirmation, and shipping.
To communicate with you regarding your order or account (e.g., updates, promotions, or customer support).
To improve our website functionality, performance, and customer experience.
To send you marketing communications (if you’ve opted-in), including special offers and promotions. You can opt-out of these communications at any time.
3. Payment Information
Poke Direct uses third-party payment processors to handle your payment information securely. We do not store your full payment details on our servers. All payments are processed via secure, encrypted channels to ensure your financial data is protected.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files placed on your device that allow us to remember your preferences and improve website functionality. You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use some parts of our website.
5. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information with trusted service providers to facilitate the following:
Payment processing
Order fulfillment and shipping
Customer support services
Marketing and promotional campaigns (with your consent)
These third-party service providers are required to keep your information confidential and use it only to provide the services for which we’ve hired them.
We may also disclose personal information if required by law, such as in response to a legal process or to comply with government regulations.
6. Data Security
We implement reasonable and appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. By using our website, you acknowledge and accept this risk.
7. Your Rights and Choices
You have the right to:
Access, correct, or delete the personal information we have collected about you.
Opt-out of receiving marketing communications by following the unsubscribe link in any promotional email.
Withdraw your consent to our use of your personal information (where applicable) by contacting us directly.
To exercise these rights, please contact our customer service team at [email/contact form].
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. Please note that this Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any external websites you visit.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Revised" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Poke Direct
121 Central Ave N Faribault, MN 55021
Email: support@poke.direct